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Aicha Kallel

Aicha
Kallel

Department of Marketing
FSA ULaval

Teaching Areas

  • Marketing
  • Marketing environment

Education

  • Doctor of Philosophy, Marketing (Ph. D.), Laval University (en cours)
  • Master's, Marketing, Carthage High Commercial Studies Institute
  • Licence en administration des affaires, Marketing (Oth), Mediterranean School of Business

Publications

Articles

  • Kallel, A., Ben Dahmane Mouelhi, N., Chaouali, W., & Danks, N. P. (2023). Hey chatbot, why do you treat me like other people? The role of uniqueness neglect in human-chatbot interactions. Journal of Strategic Marketing. DOI : 10.1080/0965254X.2023.2175020

Chapters in Collective Works

Communications in a Conference Without Proceedings

  • Kallel, A., & Souiden, N. (2023). Emotions in AI-powered services: a systematic review. Frontiers in Service, Maastricht, Netherlands (The).
  • Gonzalez, C., Pantin-Sohier, G., Robinot, E., Dezecot, J., Babin, B., Kallel, A., & Gbedande, F. (2023). Manger, de l'artisan à l'assiette. Colloque de l’Association Française de Marketing, Vannes, France.
  • Triki, A., & Kallel, A. (2022). Des recettes pour un “Instaplacement” réussi. Colloque de l’Association Française de Marketing, Tunis, Tunisia.
  • Kallel, A. (2022). Acculturation alimentaire : vécu des étudiants récemment arrivés au Québec. 89e Congrès de l'Association Francophone pour le savoir (ACFAS), Québec, Canada.
  • Kallel, A., Gana, K., Bettaleb Ali, S., & Fersi, F. (2021). Uncovering the motivations behind the consumption of digital movie experiences in the Covid-19 era. 20ème édition du Colloque sur le Marketing Digital, Paris, France.
  • Kallel, A., Ben Dahmane Mouelhi, N., & Chaouali, W. (2021). Customers’ reactions to chatbots: The effects of uniqueness neglect. 5th International Conference of the laboratory LIGUE “Deep and disruptive transformations: The new normal for organizations and their stakeholders”, Online, Tunisia.

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