{"id":8031,"date":"2022-11-21T16:16:09","date_gmt":"2022-11-21T21:16:09","guid":{"rendered":"https:\/\/www.fsa.ulaval.ca\/?page_id=8031"},"modified":"2026-07-24T11:29:09","modified_gmt":"2026-07-24T15:29:09","slug":"multifactor-authentication","status":"publish","type":"page","link":"https:\/\/www.fsa.ulaval.ca\/en\/faculty\/services\/techno\/how-tos-tips\/multifactor-authentication\/","title":{"rendered":"Multifactor Authentication (MFA)"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>To help protect your account, multifactor authentication (MFA) is mandatory to access the various systems at Universit\u00e9 Laval. MFA makes it possible to validate an individual\u2019s identity during the authentication process on a ULaval system. The purpose of this is to provide increased security for the account and computer systems.<\/p>\n\n\n\n<p>MFA is required in the following situations:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>to log in to monPortail<\/li>\n\n\n\n<li>to log in to the Web version of Office 365 (email, Office 365 portal including Teams and Azure)<\/li>\n\n\n\n<li>to activate the Office 365 suite installed on a computer<\/li>\n\n\n\n<li>to log in to the Teams application<\/li>\n\n\n\n<li>to log in to the ULaval VPN client account<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-style-column-frame-red is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h3 class=\"wp-block-heading\" id=\"h-good-to-know\">Good to Know<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>MFA cannot be deactivated<\/li>\n\n\n\n<li>Using at least two validation methods is highly recommended (one on your cell phone and one on the computer you will be using on a regular basis)<\/li>\n\n\n\n<li>The APTI Help Desk recommends using Microsoft Authenticator as the main method<\/li>\n\n\n\n<li>Although other methods can be used, the APTI Help Desk only provides support for the methods presented on this page<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-how-to-configure-mfa\">How to Configure MFA<\/h3>\n\n\n\n<p>If you want to configure MFA, you can choose any of the methods indicated below:<\/p>\n\n\n\n<div class=\"wp-block-baseul-block-onglets baseul-onglets-red\"><nav role=\"tablist\" class=\"tabs-navigation\"><button role=\"tab\" id=\"onglet_1_label\" aria-selected=\"true\" aria-controls=\"onglet_1\" type=\"button\" class=\"current-tab\"><span class=\"tab-title\">Microsoft Authenticator<\/span><span class=\"tab-subtitle\">Android, Chromebook and iOS<\/span><\/button><button role=\"tab\" id=\"onglet_2_label\" aria-selected=\"false\" aria-controls=\"onglet_2\" type=\"button\" class=\"\"><span class=\"tab-title\">Phone<\/span><span class=\"tab-subtitle\">Text message or phone call<\/span><\/button><button role=\"tab\" id=\"onglet_3_label\" aria-selected=\"false\" aria-controls=\"onglet_3\" type=\"button\" class=\"\"><span class=\"tab-title\">OTP Manager<\/span><span class=\"tab-subtitle\">Windows and MacOS<\/span><\/button><\/nav><div class=\"tab-content\">\n<div id=\"onglet_1\" role=\"tabpanel\" aria-labelledby=\"onglet_1_label\" class=\"tab-panel\"><button aria-expanded=\"true\" aria-controls=\"onglet_1\" type=\"button\" class=\"tab-mobile-trigger\"><span class=\"tab-title\">Phone<\/span><\/button><div class=\"tab-inner\" aria-hidden=\"false\">\n<p>By selecting this option, you will receive all identity validation requests directly in Microsoft Authenticator. This is much simpler and quicker than by phone. However, you will need to install the Microsoft Authenticator app on your mobile device and always keep it handy. Having a cellular or data plan is not necessary to receive identity validation requests from Microsoft Authenticator. If you have Internet access at the various locations where you will need to use MFA, the wireless network on the mobile device is enough.<\/p>\n\n\n\n<div class=\"wp-block-group is-style-group-notif-grey is-layout-flow wp-block-group-is-layout-flow\">\n<p>If you have uninstalled Microsoft Authenticator or deleted your ULaval account from the app, your Microsoft Authenticator verification method will no longer work, and the instructions below do not apply. You must call us so that we can reset your MFA.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-baseul-block-accordeon baseul-accordeon-red\"><h2 class=\"toggler-title-wrap\"><button aria-expanded=\"false\" class=\"toggler-button\" aria-controls=\"Configuring-MicrosoftAuthenticatoratthefirstlogincomputerwithamobiledevice\" id=\"Configuring-MicrosoftAuthenticatoratthefirstlogincomputerwithamobiledevice_label\"><span class=\"toggler-title\">Configuring Microsoft Authenticator at the first login (computer with a mobile device)<\/span><\/button><\/h2><div id=\"Configuring-MicrosoftAuthenticatoratthefirstlogincomputerwithamobiledevice\" role=\"region\" aria-labelledby=\"Configuring-MicrosoftAuthenticatoratthefirstlogincomputerwithamobiledevice_label\" class=\"toggler-panel\" hidden>\n<p>This procedure configures Microsoft Authenticator on an iOS or Android cell phone using a laptop computer. If you do not have access to a laptop, please follow the steps indicated in <strong>Configuring Microsoft Authenticator at the first login (mobile only).<\/strong> <\/p>\n\n\n\n<p>If you have already configured MFA for your account, follow the steps indicated in <strong>Adding another validation method with Microsoft Authenticator.<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Install the Microsoft Authenticator app on your mobile device.<br><strong>IMPORTANT &#8211;<\/strong> Click on the link for your mobile device model:\n<ul class=\"wp-block-list\">\n<li>Apple iOS: <a href=\"https:\/\/apps.apple.com\/us\/app\/microsoft-authenticator\/id983156458\">Microsoft Authenticator on the App Store (apple.com)<\/a><\/li>\n\n\n\n<li>Android: <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.azure.authenticator&amp;pli=1\">Microsoft Authenticator \u2012 Applications on Google Play<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Once installed, launch <strong>Microsoft Authenticator<\/strong> and agree to the terms of use. <br>Use facial recognition, your fingerprint or enter your phone\u2019s PIN, if any of these methods have been configured on your device.<\/li>\n\n\n\n<li>If you are asked to add an account, click on <strong>Scan a QR code<\/strong>.<br>Otherwise, click on <strong>+<\/strong> and then on <strong>Work or school account<\/strong>.<\/li>\n\n\n\n<li>Then, click on&nbsp;<strong>Scan a QR code.&nbsp;<\/strong>Your mobile device is ready to scan the QR code.<br><strong>NOTE &#8211; The use of a computer is required to complete the following steps.<\/strong><\/li>\n\n\n\n<li>In the Web browser of your choice, go to the Office 365 portal:&nbsp;<a href=\"https:\/\/portal.office.com\/\">portal.office.com<\/a><\/li>\n\n\n\n<li>Sign in:\n<ol class=\"wp-block-list\">\n<li>Username: IDUL@ulaval.ca<\/li>\n\n\n\n<li>Password: PIN<br>The&nbsp;<strong>Let\u2019s keep your account secure<\/strong>&nbsp;window appears<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>Click on&nbsp;<strong>Next<\/strong><\/li>\n\n\n\n<li>The next window suggests installing the Microsoft Authenticator app<\/li>\n\n\n\n<li>Click on&nbsp;<strong>Next<\/strong><\/li>\n\n\n\n<li>Click on&nbsp;<strong>Next&nbsp;<\/strong>a second time to start the configuration<br>On the following page, a unique QR code for your account appears<\/li>\n\n\n\n<li>In Microsoft Authenticator on your mobile device, scan the QR code displayed on the web page<br><strong>NOTE \u2013<\/strong>&nbsp;You may have to allow Microsoft Authenticator to access your mobile device\u2019s camera. Your ULaval account should be added in Microsoft Authenticator<\/li>\n\n\n\n<li>Back on the QR code web page in your web browser, click on&nbsp;<strong>Next<\/strong><br>You should receive an identity validation request in Microsoft Authenticator on your mobile device<\/li>\n\n\n\n<li>Enter the number that appears on the web page to approve the connection, then click on&nbsp;<strong>Yes<\/strong><br>After completing these steps, Microsoft Authenticator is configured and ready to use<\/li>\n\n\n\n<li>Click on&nbsp;<strong>Done<\/strong><\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-baseul-block-accordeon baseul-accordeon-red\"><h2 class=\"toggler-title-wrap\"><button aria-expanded=\"false\" class=\"toggler-button\" aria-controls=\"Configuring-MicrosoftAuthenticatoratthefirstloginmobileonly\" id=\"Configuring-MicrosoftAuthenticatoratthefirstloginmobileonly_label\"><span class=\"toggler-title\">Configuring Microsoft Authenticator at the first login (mobile only)<\/span><\/button><\/h2><div id=\"Configuring-MicrosoftAuthenticatoratthefirstloginmobileonly\" role=\"region\" aria-labelledby=\"Configuring-MicrosoftAuthenticatoratthefirstloginmobileonly_label\" class=\"toggler-panel\" hidden>\n<p>This procedure configures Microsoft Authenticator using only an iOS or Android cell phone.<\/p>\n\n\n\n<p>If you have already configured MFA for your account, follow the steps indicated in&nbsp;<strong>Adding another validation method with Microsoft Authenticator<\/strong>.<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Install the Microsoft Authenticator app on your mobile device<br><strong>IMPORTANT \u2013<\/strong>&nbsp;Click on the link for your mobile device model:\n<ul class=\"wp-block-list\">\n<li>Apple iOS:&nbsp;<a href=\"https:\/\/apps.apple.com\/us\/app\/microsoft-authenticator\/id983156458\">Microsoft Authenticator on the App Store (apple.com)<\/a><\/li>\n\n\n\n<li>Android:&nbsp;<a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.azure.authenticator&amp;pli=1\">Microsoft Authenticator \u2012 Applications on Google Play<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>In Chrome or Edge, go to <a href=\"https:\/\/portal.office.com\/\">portal.office.com<\/a><\/li>\n\n\n\n<li>Sign in:\n<ul class=\"wp-block-list\">\n<li>Username: IDUL@ulaval.ca<\/li>\n\n\n\n<li>Password: PIN<br>The <strong>Let\u2019s keep your account secure<\/strong> window appears<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Click on <strong>Next<\/strong><br>The next window suggests installing the Microsoft Authenticator app<\/li>\n\n\n\n<li>Click on&nbsp;<strong>Next<\/strong><\/li>\n\n\n\n<li>Click on <strong>Pair your account to the app by clicking this link<\/strong><br><strong>IMPORTANT<\/strong> \u2013 Do not click on Next in this step<br>The Microsoft Authenticator app will open<\/li>\n\n\n\n<li>Authorize the notifications and agree to the terms of use<br>Use facial recognition, your fingerprint or enter your phone\u2019s PIN, if any of these methods have been configured on your device<\/li>\n\n\n\n<li>Wait for your ULaval account to be added<br>Once the operation has been completed, it will appear on the Microsoft Authenticator home page<\/li>\n\n\n\n<li>Back on the QR code webpage in your Web browser, click on&nbsp;<strong>Next<\/strong><br>You should receive an identity validation request in Microsoft Authenticator on your mobile device<\/li>\n\n\n\n<li>Write the number appearing on the Web page to approve the connection, then click on&nbsp;<strong>Yes<\/strong>&nbsp;<\/li>\n\n\n\n<li>Once the login has been approved, click on <strong>Next<\/strong><\/li>\n\n\n\n<li>Click on&nbsp;<strong>Done<\/strong><br>After completing these steps, Microsoft Authenticator is configured and ready to use<\/li>\n<\/ol>\n\n\n\n<ol start=\"7\" class=\"wp-block-list\">\n<li><\/li>\n<\/ol>\n\n\n\n<ol start=\"8\" class=\"wp-block-list\">\n<li><\/li>\n<\/ol>\n\n\n\n<ol start=\"10\" class=\"wp-block-list\">\n<li><\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-baseul-block-accordeon baseul-accordeon-red\"><h2 class=\"toggler-title-wrap\"><button aria-expanded=\"false\" class=\"toggler-button\" aria-controls=\"Adding-anothervalidationmethodwithMicrosoftAuthenticator\" id=\"Adding-anothervalidationmethodwithMicrosoftAuthenticator_label\"><span class=\"toggler-title\">Adding another validation method with Microsoft Authenticator<\/span><\/button><\/h2><div id=\"Adding-anothervalidationmethodwithMicrosoftAuthenticator\" role=\"region\" aria-labelledby=\"Adding-anothervalidationmethodwithMicrosoftAuthenticator_label\" class=\"toggler-panel\" hidden>\n<p>If you have not configured any validation methods, follow the steps presented in <strong>Configuring Microsoft Authenticator at the first login.<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Install the Microsoft Authenticator app on your mobile device.<br><strong>IMPORTANT &#8211;<\/strong> Click on the link for your mobile device model:\n<ol class=\"wp-block-list\">\n<li>Apple iOS: <a href=\"https:\/\/apps.apple.com\/us\/app\/microsoft-authenticator\/id983156458\">Microsoft Authenticator on the App Store (apple.com)<\/a><\/li>\n\n\n\n<li>Android: <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.azure.authenticator&amp;pli=1\">Microsoft Authenticator \u2012 Applications on Google Play<\/a><\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>Once installed, launch <strong>Microsoft Authenticator<\/strong> and agree to the terms of use.<br>Use facial recognition, your fingerprint or enter your phone\u2019s PIN, if any of these methods have been configured on your device.<\/li>\n\n\n\n<li>If you are asked to add an account, click on&nbsp;<strong>Work or school account<\/strong><br>Otherwise, click on <strong>Scan a QR code<\/strong><\/li>\n\n\n\n<li>Click on <strong>Log in<\/strong>.<\/li>\n\n\n\n<li>Sign in:\n<ul class=\"wp-block-list\">\n<li>Username: IDUL@ulaval.ca<\/li>\n\n\n\n<li>Password: PIN<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Validate your identity for MFA.<\/li>\n\n\n\n<li>Click on <strong>Next<\/strong><\/li>\n\n\n\n<li>Once these steps have been completed, Microsoft Authenticator is configured and ready to use<\/li>\n\n\n\n<li>Click on&nbsp;<strong>Done<\/strong><\/li>\n<\/ol>\n\n\n\n<p>If you have configured more than one validation method, follow the steps indicated in <strong>How to set or change your default validation method<\/strong>.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-baseul-block-accordeon baseul-accordeon-red\"><h2 class=\"toggler-title-wrap\"><button aria-expanded=\"false\" class=\"toggler-button\" aria-controls=\"Using-MicrosoftAuthenticator\" id=\"Using-MicrosoftAuthenticator_label\"><span class=\"toggler-title\">Using Microsoft Authenticator<\/span><\/button><\/h2><div id=\"Using-MicrosoftAuthenticator\" role=\"region\" aria-labelledby=\"Using-MicrosoftAuthenticator_label\" class=\"toggler-panel\" hidden>\n<p>When you are asked to validate your identity with Microsoft Authenticator:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>A notification will appear in Microsoft Authenticator on your mobile device.<\/li>\n\n\n\n<li>Open&nbsp;<strong>Microsoft Authenticator<\/strong> or click on the app notification.<br>Use facial recognition, your fingerprint or enter your phone\u2019s PIN, if any of these methods have been configured on your device.<\/li>\n\n\n\n<li>Write the number appearing on the Web page to approve the connection, then click on&nbsp;<strong>Yes<\/strong><br>Use facial recognition, your fingerprint or enter your phone\u2019s PIN, if any of these methods have been configured on your device.<\/li>\n\n\n\n<li>The connection will be authorized<\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-baseul-block-accordeon baseul-accordeon-red\"><h2 class=\"toggler-title-wrap\"><button aria-expanded=\"false\" class=\"toggler-button\" aria-controls=\"strongUsing-MicrosoftAuthenticatorifyouhavenotreceivedanotificationorifyoudonothaveaccesstotheInternetstrong\" id=\"strongUsing-MicrosoftAuthenticatorifyouhavenotreceivedanotificationorifyoudonothaveaccesstotheInternetstrong_label\"><span class=\"toggler-title\"><strong>Using Microsoft Authenticator if you have not received a notification or if you do not have access to the Internet<\/strong><\/span><\/button><\/h2><div id=\"strongUsing-MicrosoftAuthenticatorifyouhavenotreceivedanotificationorifyoudonothaveaccesstotheInternetstrong\" role=\"region\" aria-labelledby=\"strongUsing-MicrosoftAuthenticatorifyouhavenotreceivedanotificationorifyoudonothaveaccesstotheInternetstrong_label\" class=\"toggler-panel\" hidden>\n<p><strong>IMPORTANT \u2014<\/strong> If you have uninstalled Microsoft Authenticator or deleted your ULaval account from the app, your Microsoft Authenticator verification method will no longer work, and the instructions below do not apply.<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>During the validation, select <strong>I can\u2019t use my Microsoft Authenticator app right now<\/strong><\/li>\n\n\n\n<li>Select<strong> Use a verification code<\/strong><\/li>\n\n\n\n<li>On your phone, select the<strong> Microsoft Authenticator <\/strong>appUse facial recognition, your fingerprint or enter your phone\u2019s PIN, if any of these methods have been configured on your device.<\/li>\n\n\n\n<li>In the app, select your ULaval account<br>A 6-digit code will appear<\/li>\n\n\n\n<li>On your computer\u2019s web page, enter the 6-digit code indicated in the Microsoft Authenticator app and click on <strong>Verify<\/strong><br><strong>IMPORTANT \u2013<\/strong> This code is valid for 30 seconds. If the code changes before you have entered it into the web page, enter the new code.<\/li>\n<\/ol>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"onglet_2\" role=\"tabpanel\" aria-labelledby=\"onglet_2_label\" class=\"tab-panel\"><button aria-expanded=\"false\" aria-controls=\"onglet_2\" type=\"button\" class=\"tab-mobile-trigger\"><span class=\"tab-title\">Phone<\/span><span class=\"tab-subtitle\">Text message or phone call<\/span><\/button><div class=\"tab-inner\" aria-hidden=\"true\">\n<p>If you select this option, you will receive a 6-digit validation code via SMS.<\/p>\n\n\n\n<div class=\"wp-block-baseul-block-accordeon baseul-accordeon-red\"><h2 class=\"toggler-title-wrap\"><button aria-expanded=\"false\" class=\"toggler-button\" aria-controls=\"Configuring-aphonenumberatthefirstlogincomputerwithamobilephone\" id=\"Configuring-aphonenumberatthefirstlogincomputerwithamobilephone_label\"><span class=\"toggler-title\">Configuring a phone number at the first login (computer with a mobile phone)<\/span><\/button><\/h2><div id=\"Configuring-aphonenumberatthefirstlogincomputerwithamobilephone\" role=\"region\" aria-labelledby=\"Configuring-aphonenumberatthefirstlogincomputerwithamobilephone_label\" class=\"toggler-panel\" hidden>\n<p>This procedure lets you configure the phone validation method using a laptop computer. If you do not have access to a laptop computer, ask someone for help.<\/p>\n\n\n\n<p>If you have already set up MFA for your account, follow the steps presented in <strong>Adding another validation method by phone.<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In the Web browser of your choice, go to the Office 365 portal: <a href=\"https:\/\/portal.office.com\/\">portal.office.com<\/a>.<\/li>\n\n\n\n<li>Sign in:\n<ul class=\"wp-block-list\">\n<li>Username: <a href=\"mailto:IDUL@ulaval.ca\">IDUL@ulaval.ca<\/a><\/li>\n\n\n\n<li>Password: PIN<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>The <strong>Let\u2019s keep your account secure<\/strong> window will appear. Click on <strong>Next<\/strong>.<\/li>\n\n\n\n<li>Click on <strong>Other options<\/strong>.<\/li>\n\n\n\n<li>Select <strong>Phone<\/strong> from the list.<\/li>\n\n\n\n<li>Indicate the country with the area code and the phone number and click on <strong>Next<\/strong>.<\/li>\n\n\n\n<li>Enter the 6-digit code you will receive by text message in the validation window.<\/li>\n\n\n\n<li>Click on <strong>Next<\/strong>.<\/li>\n\n\n\n<li>Once everything has been validated, click on <strong>Done<\/strong>.<\/li>\n<\/ol>\n\n\n\n<p>You have configured your phone to validate your identity. If you want to add another phone number, follow the steps to add another phone validation method.<br><strong>NOTE<\/strong> \u2013 This option is not available to all users.<\/p>\n\n\n\n<p>If you have configured multiple validation methods, follow the steps presented in <strong>How to set or change your validation method.<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-baseul-block-accordeon baseul-accordeon-red\"><h2 class=\"toggler-title-wrap\"><button aria-expanded=\"false\" class=\"toggler-button\" aria-controls=\"Adding-anothervalidationmethodbyphonecomputerwithamobilephone\" id=\"Adding-anothervalidationmethodbyphonecomputerwithamobilephone_label\"><span class=\"toggler-title\">Adding another validation method by phone (computer with a mobile phone)<\/span><\/button><\/h2><div id=\"Adding-anothervalidationmethodbyphonecomputerwithamobilephone\" role=\"region\" aria-labelledby=\"Adding-anothervalidationmethodbyphonecomputerwithamobilephone_label\" class=\"toggler-panel\" hidden>\n<p>This procedure lets you configure the phone validation method using a laptop computer. If you do not have access to a laptop computer, ask someone for help.<\/p>\n\n\n\n<p>If you have not configured any validation methods, follow the steps presented in <strong>Configuring a phone number at the first login.<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In your preferred Web browser, navigate to the Office 365 portal at <a href=\"https:\/\/portal.office.com\">portal.office.com<\/a><\/li>\n\n\n\n<li>Sign in:<ol><li>Username: <a href=\"mailto:IDUL@ulaval.ca\">IDUL@ulaval.ca<\/a><\/li><\/ol>\n<ol class=\"wp-block-list\">\n<li>Password: PIN<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>Validate your identity for MFA.<\/li>\n\n\n\n<li>When the <strong>Stay signed in?<\/strong> window appears, select<strong> Yes<\/strong> or <strong>No<\/strong> according to your preference.<\/li>\n\n\n\n<li>Once the connection has been established, click on your name at the bottom left and click on <strong>View account<\/strong>.<strong><br><\/strong>A new tab will open.<\/li>\n\n\n\n<li>In the left-hand column, click on the <strong>My Account,<\/strong> tab, then select <strong>Security Info<\/strong>.<\/li>\n\n\n\n<li>Click on <strong>+ <\/strong><strong>Add sign-in method<\/strong>.<\/li>\n\n\n\n<li>Select <strong>Phone<\/strong> from the list.<\/li>\n\n\n\n<li>Indicate the country with the area code and the phone number and click on <strong>Next<\/strong>.<\/li>\n\n\n\n<li>Enter the 6-digit code you will receive by text message in the validation window on your computer and click on <strong>Next<\/strong>.<\/li>\n\n\n\n<li>Once everything has been validated, click on <strong>Done<\/strong>.<\/li>\n<\/ol>\n\n\n\n<p>You have configured your phone to validate your identity. If you want to add another phone number, repeat these steps.<\/p>\n\n\n\n<p><strong>NOTE<\/strong> \u2013 This option is not available to all users.<\/p>\n\n\n\n<p>If you have configured multiple validation methods, follow the steps presented in <strong>How to set or change your validation method.<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-baseul-block-accordeon baseul-accordeon-red\"><h2 class=\"toggler-title-wrap\"><button aria-expanded=\"false\" class=\"toggler-button\" aria-controls=\"Using-thephonemethod\" id=\"Using-thephonemethod_label\"><span class=\"toggler-title\">Using the phone method<\/span><\/button><\/h2><div id=\"Using-thephonemethod\" role=\"region\" aria-labelledby=\"Using-thephonemethod_label\" class=\"toggler-panel\" hidden>\n<p>When you are asked to validate your identity by phone:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Read the notification that appears on your mobile phone.<\/li>\n\n\n\n<li>Enter the 6-digit code you will receive by text message in the validation window.<\/li>\n\n\n\n<li>Click on <strong>Verify<\/strong>.<\/li>\n<\/ol>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"onglet_3\" role=\"tabpanel\" aria-labelledby=\"onglet_3_label\" class=\"tab-panel\"><button aria-expanded=\"false\" aria-controls=\"onglet_3\" type=\"button\" class=\"tab-mobile-trigger\"><span class=\"tab-title\">OTP Manager<\/span><span class=\"tab-subtitle\">Windows and MacOS<\/span><\/button><div class=\"tab-inner\" aria-hidden=\"true\">\n<p>If you select this option, a 6-digit code is automatically generated (every 30 seconds) in OTP Manager. This is simpler and faster than by phone, but you need to install <strong>OTP Manager<\/strong> on your computer and always keep it handy.<\/p>\n\n\n\n<div class=\"wp-block-baseul-block-accordeon baseul-accordeon-red\"><h2 class=\"toggler-title-wrap\"><button aria-expanded=\"false\" class=\"toggler-button\" aria-controls=\"Installing-OTPManageronyourcomputer\" id=\"Installing-OTPManageronyourcomputer_label\"><span class=\"toggler-title\">Installing OTP Manager on your computer<\/span><\/button><\/h2><div id=\"Installing-OTPManageronyourcomputer\" role=\"region\" aria-labelledby=\"Installing-OTPManageronyourcomputer_label\" class=\"toggler-panel\" hidden>\n<div class=\"wp-block-group is-style-group-notif-grey is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>NOTE \u2013<\/strong> You do not need administrator rights on your computer to install <strong>OTP Manager <\/strong>from the Microsoft Store. If your organization has disabled software installation from the Microsoft Store, you will have to contact your organization\u2019s IT department.<\/p>\n<\/div>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-under-windows\">Under Windows <\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>From the Microsoft Store, download OTP Manager.<br><strong>IMPORTANT \u2013<\/strong> Be sure to select the app offered by Aftnet.<\/li>\n\n\n\n<li>Install the app.<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-under-macos\">Under macOS<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>From the Apple Store, download <a href=\"https:\/\/apps.apple.com\/fr\/app\/otp-manager\/id928941247\">\u200eApp OTP Manager &#8211; App\u00a0Store<\/a>.<br><strong>IMPORTANT<\/strong> \u2013 Be sure to select the app from Carlos de Boer Ver Voorn.<\/li>\n\n\n\n<li>Install the app.<\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-baseul-block-accordeon baseul-accordeon-red\"><h2 class=\"toggler-title-wrap\"><button aria-expanded=\"false\" class=\"toggler-button\" aria-controls=\"Configuring-OTPManageratthefirstlogin\" id=\"Configuring-OTPManageratthefirstlogin_label\"><span class=\"toggler-title\">Configuring OTP Manager at the first login<\/span><\/button><\/h2><div id=\"Configuring-OTPManageratthefirstlogin\" role=\"region\" aria-labelledby=\"Configuring-OTPManageratthefirstlogin_label\" class=\"toggler-panel\" hidden>\n<p>If you have already configured MFA for your account, follow the steps presented in <strong>Adding another validation method with OTP Manager.<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In your preferred Web browser, navigate to the Office 365 portal at <a href=\"https:\/\/portal.office.com\">portal.office.com<\/a><\/li>\n\n\n\n<li>Sign in:\n<ul class=\"wp-block-list\">\n<li>Username: IDUL@ulaval.ca<\/li>\n\n\n\n<li>Password: PIN<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>The<strong> Let\u2019s keep your account secure<\/strong> window will appear.<br>Click on <strong>Next<\/strong>.<\/li>\n\n\n\n<li>The subsequent window offers you to install Microsoft Authenticator.<br>Click on <strong>Set up a different authentication app<\/strong>.<\/li>\n\n\n\n<li>Click on <strong>Next<\/strong>.<\/li>\n\n\n\n<li>Click on <strong>Can\u2019t scan the QR code?<\/strong><br><strong>NOTE<\/strong> \u2013 The information obtained on this page will be used to configure OTP Manager.<\/li>\n\n\n\n<li>Open OTP Manager.<br><strong>NOTE \u2013<\/strong> Under macOS, if the app does not appear after being launched, click on the app icon in the menu bar.<\/li>\n\n\n\n<li>In OTP Manager:<ul><li>Under Windows, click on the pencil icon or <strong>Add Manually<\/strong>.<\/li><\/ul>\n<ul class=\"wp-block-list\">\n<li>Under macOS, click on <strong>Add Token<\/strong>.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>In the <strong>Label <\/strong>(Windows) or <strong>Username<\/strong> (macOS) field in the app, enter the <strong>Account name<\/strong> value received from the web page.<br><strong>Tip \u2013 <\/strong>You can copy the value by clicking on <strong>Copy name<\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"24\" height=\"25\" class=\"wp-image-3745\" style=\"width: 24px;\" src=\"https:\/\/www.fsa.ulaval.ca\/wp-content\/uploads\/2022\/11\/image-document-amf.png\" alt=\"\"> and pasting it in OTP Manager.<\/li>\n\n\n\n<li>In the <strong>Secret <\/strong>field in the app, enter the <strong>Secret key <\/strong>value received from the web page.<br><strong>Tip<\/strong>\u00a0<strong>\u2013 <\/strong>You can copy the value by clicking on <strong>Copy key<\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"24\" height=\"25\" class=\"wp-image-3745\" style=\"width: 24px;\" src=\"https:\/\/www.fsa.ulaval.ca\/wp-content\/uploads\/2022\/11\/image-document-amf.png\" alt=\"\"> and pasting it in OTP Manager.<\/li>\n\n\n\n<li>Enter a name in the <strong>Transmitter<\/strong> (Windows) or <strong>Issuer<\/strong> (macOS) field.<br><strong>NOTE \u2013<\/strong> You can enter <strong>Universit\u00e9 Laval<\/strong>.<\/li>\n\n\n\n<li>Click on <strong>Floppy disk<\/strong><strong> <\/strong>(Windows) or the <strong>Add Token<\/strong> (macOS)button to finish adding the account in <strong>OTP Manager<\/strong>.<\/li>\n\n\n\n<li>Go back to the authentication app web page and click on <strong>Next<\/strong>.<br>You will be asked for a validation code.<\/li>\n\n\n\n<li>Enter the 6-digit code that appears in <strong>OTP Manager<\/strong>.<br><strong>IMPORTANT \u2013<\/strong> This code is valid for 30 seconds. If the code changes before you have entered it into the web page, enter the new code.<\/li>\n\n\n\n<li>Click on <strong>Next<\/strong>.<\/li>\n\n\n\n<li>Click on <strong>Done<\/strong>.<br>After completing these steps, <strong>OTP Manager<\/strong> is configured and ready to use.<\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-baseul-block-accordeon baseul-accordeon-red\"><h2 class=\"toggler-title-wrap\"><button aria-expanded=\"false\" class=\"toggler-button\" aria-controls=\"Adding-anothervalidationmethodwithOTPManager\" id=\"Adding-anothervalidationmethodwithOTPManager_label\"><span class=\"toggler-title\">Adding another validation method with OTP Manager<\/span><\/button><\/h2><div id=\"Adding-anothervalidationmethodwithOTPManager\" role=\"region\" aria-labelledby=\"Adding-anothervalidationmethodwithOTPManager_label\" class=\"toggler-panel\" hidden>\n<p>If you have not configured any validation methods, follow the steps presented in <strong>Configuring OTP Manager at the first login.<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In the Web browser of your choice, go to the Office 365 portal: <a href=\"https:\/\/portal.office.com\">portal.office.com<\/a><\/li>\n\n\n\n<li>Sign in:\n\n\n\n\n\n\n\n\n\n\n\n\n<ul class=\"wp-block-list\">\n<li>Username: IDUL@ulaval.ca<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Password: PIN<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Validate your identity for MFA.<\/li>\n\n\n\n<li>When the <strong>Stay signed in?<\/strong> window appears, select<strong> Yes<\/strong> or <strong>No<\/strong> according to your preference.<\/li>\n\n\n\n<li>Once the connection has been established, click on your name at the bottom left and click on <strong>View Account<\/strong>.<br>A new tab will open.<\/li>\n\n\n\n<li>In the left-hand column, click on <strong>Security Info<\/strong>.<\/li>\n\n\n\n<li>Click on <strong>+ <\/strong><strong>Add sign-in method<\/strong>.<\/li>\n\n\n\n<li>Select <strong>Microsoft Authenticator<\/strong> from the list.<\/li>\n\n\n\n<li>Click on <strong>Set up a different authentication app<\/strong>.<\/li>\n\n\n\n<li>Click on <strong>Next<\/strong>.<\/li>\n\n\n\n<li>Click on <strong>Can\u2019t scan the QR code?<\/strong><br><strong>NOTE<\/strong> \u2013 The information obtained on this page will be used to configure OTP manager.<\/li>\n\n\n\n<li>Open OTP Manager.<br><strong>NOTE \u2013<\/strong> Under macOS, if the app does not appear after being launched, click on the app icon in the menu bar.<\/li>\n\n\n\n<li>In <strong>OTP Manager<\/strong>:<ul><li>UnderWindows<strong>, <\/strong>click on the pencil icon or<strong>Add Manually<\/strong>.<\/li><\/ul>\n<ul class=\"wp-block-list\">\n<li>Under macOS, click on <strong>Add Token<\/strong>.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>In the <strong>Label<\/strong> (Windows) or <strong>Username<\/strong> (macOS) field in the app, enter the \u00a0<strong>Account name<\/strong> value.<br><strong>Tip \u2013 <\/strong>You can copy the value by clicking on <strong>Copy name<\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"24\" height=\"25\" class=\"wp-image-3745\" style=\"width: 24px;\" src=\"https:\/\/www.fsa.ulaval.ca\/wp-content\/uploads\/2022\/11\/image-document-amf.png\" alt=\"\"> and pasting it in OTP Manager.<\/li>\n\n\n\n<li>In the <strong>Secret <\/strong>field in the app, enter the <strong>Secret Key <\/strong>value.<br><strong>Tip<\/strong>\u00a0<strong>\u2013 <\/strong>You can copy the value by clicking on <strong>Copy key<\/strong> <img loading=\"lazy\" decoding=\"async\" width=\"24\" height=\"25\" class=\"wp-image-3745\" style=\"width: 24px;\" src=\"https:\/\/www.fsa.ulaval.ca\/wp-content\/uploads\/2022\/11\/image-document-amf.png\" alt=\"\"> and pasting it in OTP Manager.<\/li>\n\n\n\n<li>Enter a name in the <strong>Transmitter<\/strong> (Windows) or <strong>Issuer<\/strong> (macOS) field.<br><strong>NOTE \u2013<\/strong> You can enter <strong>Universit\u00e9 Laval<\/strong>.<\/li>\n\n\n\n<li>Click on <strong>Floppy disk<\/strong><strong> <\/strong>(Windows) or the <strong>Add Token<\/strong> (macOS) button to finish adding the account in OTP Manager.<\/li>\n\n\n\n<li>In the authentication app web page, click on <strong>Next<\/strong>.<br>You will be asked for a validation code.<\/li>\n\n\n\n<li>Enter the 6-digit code that appears in OTP Manager.<br><strong>IMPORTANT \u2013<\/strong> This code is valid for 30 seconds. If the code changes before you have entered it into the web page, enter the new code.<\/li>\n\n\n\n<li>Click on <strong>Next<\/strong>.<\/li>\n\n\n\n<li>Click on <strong>Done<\/strong>.<br>After completing these steps, OTP Manager is configured and ready to use.<\/li>\n<\/ol>\n\n\n\n<p>If you have configured multiple validation methods, follow the steps presented in <strong>How to set or change your validation method.<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-baseul-block-accordeon baseul-accordeon-red\"><h2 class=\"toggler-title-wrap\"><button aria-expanded=\"false\" class=\"toggler-button\" aria-controls=\"Using-OTPmanager\" id=\"Using-OTPmanager_label\"><span class=\"toggler-title\">Using OTP manager<\/span><\/button><\/h2><div id=\"Using-OTPmanager\" role=\"region\" aria-labelledby=\"Using-OTPmanager_label\" class=\"toggler-panel\" hidden>\n<p><strong>IMPORTANT \u2013<\/strong> You must enter the validation code within 30 seconds after receiving it, after which it will no longer be valid.<\/p>\n\n\n\n<p>When you are asked to validate your identity with OTP Manager:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open <strong>OTP Manager<\/strong>.<strong><br>NOTE \u2013<\/strong> Under macOS, if the app does not appear after being launched, click on the app icon in the menu bar.<\/li>\n\n\n\n<li>Enter the code that appears in the validation window.<\/li>\n\n\n\n<li>Click on <strong>Next.<\/strong> The connection will be authorized.<\/li>\n<\/ol>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-commons-tips-for-all-methods\">Commons Tips for All Methods<\/h3>\n\n\n\n<div class=\"wp-block-baseul-block-accordeon baseul-accordeon-red\"><h2 class=\"toggler-title-wrap\"><button aria-expanded=\"false\" class=\"toggler-button\" aria-controls=\"How-tosetorchangeyourvalidationmethod\" id=\"How-tosetorchangeyourvalidationmethod_label\"><span class=\"toggler-title\">How to set or change your validation method<\/span><\/button><\/h2><div id=\"How-tosetorchangeyourvalidationmethod\" role=\"region\" aria-labelledby=\"How-tosetorchangeyourvalidationmethod_label\" class=\"toggler-panel\" hidden>\n<p>It is important that you select a validation method that is appropriate for your situation.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In your preferred Web browser, navigate to the Office 365 portal at <a href=\"https:\/\/portal.office.com\">portal.office.com<\/a><\/li>\n\n\n\n<li>Sign in:\n<ul class=\"wp-block-list\">\n<li>Username: <a href=\"mailto:IDUL@ulaval.ca\">IDUL@ulaval.ca<\/a><\/li>\n\n\n\n<li>Password: PIN<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Validate your identity if you are asked to do so.<\/li>\n\n\n\n<li>Once you are logged in, click on <strong>your Name<\/strong> in the upper right-hand corner and click on <strong>View Account<\/strong>.<br>A new tab will open.<\/li>\n\n\n\n<li>In the <strong>Security info<\/strong> section, click on <strong>Update_info<\/strong>.<\/li>\n\n\n\n<li>Your default login method will be displayed in the default Login Method section.<\/li>\n\n\n\n<li>To change it, click on <strong>Edit<\/strong>.<\/li>\n\n\n\n<li>A dialog box will open. Select the new method from the list.<br><strong>NOTE<\/strong> \u2013 The list displays all of the methods that have been configured for your account.<\/li>\n\n\n\n<li>Click on <strong>Confirm<\/strong>. Your default validation method has been configured.<\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-baseul-block-accordeon baseul-accordeon-red\"><h2 class=\"toggler-title-wrap\"><button aria-expanded=\"false\" class=\"toggler-button\" aria-controls=\"How-canIuseanothervalidationmethodifIamunabletousemydefaultmethod\" id=\"How-canIuseanothervalidationmethodifIamunabletousemydefaultmethod_label\"><span class=\"toggler-title\">How can I use another validation method if I am unable to use my default method?<\/span><\/button><\/h2><div id=\"How-canIuseanothervalidationmethodifIamunabletousemydefaultmethod\" role=\"region\" aria-labelledby=\"How-canIuseanothervalidationmethodifIamunabletousemydefaultmethod_label\" class=\"toggler-panel\" hidden>\n<p>If you are unable to use your default method (i.e., home phone), you can use another method (i.e., office phone), if you have set more than one method.<\/p>\n\n\n\n<div class=\"wp-block-group is-style-group-notif-grey is-layout-flow wp-block-group-is-layout-flow\">\n<p>First, you must configure your other validation methods, as adding a new method requires validation of your identity with the default method.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-group-notif-red is-layout-flow wp-block-group-is-layout-flow\">\n<p><strong>IMPORTANT \u2013<\/strong> The default method will be used first. As a result, you may receive the application notification or the automated call from your default method.<\/p>\n<\/div>\n\n\n\n<p>1. Upon login, the following window should appear to validate your identity.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"520\" height=\"555\" src=\"https:\/\/www.fsa.ulaval.ca\/wp-content\/uploads\/2022\/11\/authentificator-02-1.png\" alt=\"\" class=\"wp-image-3757\" style=\"width:379px;height:405px\" srcset=\"https:\/\/www.fsa.ulaval.ca\/wp-content\/uploads\/2022\/11\/authentificator-02-1.png 520w, https:\/\/www.fsa.ulaval.ca\/wp-content\/uploads\/2022\/11\/authentificator-02-1-281x300.png 281w\" sizes=\"auto, (max-width: 520px) 100vw, 520px\" \/><\/figure>\n\n\n\n<p>2. Click on <strong>\u00ab<strong>I can\u2019t use<\/strong>\u2026\u00bb<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group is-style-group-notif-grey is-layout-flow wp-block-group-is-layout-flow\">\n<p>The name of the default method will be different from the one indicated in the image above.<\/p>\n<\/div>\n\n\n\n<p>3. You will then have the option of selecting another previously configured method to validate your identity. Select the method you want to use.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"779\" height=\"1024\" src=\"https:\/\/www.fsa.ulaval.ca\/wp-content\/uploads\/2022\/11\/authentificator-01-779x1024-1.png\" alt=\"\" class=\"wp-image-3759\" style=\"width:378px;height:498px\" srcset=\"https:\/\/www.fsa.ulaval.ca\/wp-content\/uploads\/2022\/11\/authentificator-01-779x1024-1.png 779w, https:\/\/www.fsa.ulaval.ca\/wp-content\/uploads\/2022\/11\/authentificator-01-779x1024-1-228x300.png 228w, https:\/\/www.fsa.ulaval.ca\/wp-content\/uploads\/2022\/11\/authentificator-01-779x1024-1-768x1010.png 768w\" sizes=\"auto, (max-width: 779px) 100vw, 779px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-group is-style-group-notif-grey is-layout-flow wp-block-group-is-layout-flow\">\n<p>The available methods will be different from those indicated in the image above.<\/p>\n<\/div>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>Follow the steps to validate your identity.<\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-baseul-block-accordeon baseul-accordeon-red\"><h2 class=\"toggler-title-wrap\"><button aria-expanded=\"false\" class=\"toggler-button\" aria-controls=\"I-donthaveamobiledevicehowcanIvalidatemyidentitywithMultifactorAuthenticationMFA\" id=\"I-donthaveamobiledevicehowcanIvalidatemyidentitywithMultifactorAuthenticationMFA_label\"><span class=\"toggler-title\">I don\u2019t have a mobile device; how can I validate my identity with Multifactor Authentication (MFA)?<\/span><\/button><\/h2><div id=\"I-donthaveamobiledevicehowcanIvalidatemyidentitywithMultifactorAuthenticationMFA\" role=\"region\" aria-labelledby=\"I-donthaveamobiledevicehowcanIvalidatemyidentitywithMultifactorAuthenticationMFA_label\" class=\"toggler-panel\" hidden>\n<p>It is recommended that you use a mobile device to validate your identity with MFA for the following reasons:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The mobile device is usually always with you. If you need to validate your identity from various locations, this is the simplest and most efficient way to do so.<\/li>\n\n\n\n<li>You do not need to have a cell phone or data plan to validate your identity unless you intend to receive calls.<\/li>\n\n\n\n<li>Microsoft Authenticator can be used Offline, without Internet access.<\/li>\n\n\n\n<li>Microsoft Authenticator is really much simpler, quicker and more efficient than any other method.<\/li>\n<\/ul>\n\n\n\n<p>However, if you don\u2019t have a mobile device, you can validate your identity from several locations, but doing so will be more complicated and could require the intervention of a friend or relative.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-scenario-1-you-have-a-laptop-computer\">Scenario #1: You have a laptop computer<\/h4>\n\n\n\n<p>With a laptop computer, we recommend installing and using OTP Manager on your laptop and always have it with you. Given that OTP Manager is installed from the Microsoft Store, you do not need administrator rights to install it. However, if applications from the Microsoft Store have been deactivated or rejected by your organization, you will have to contact your organization\u2019s IT department.<\/p>\n\n\n\n<p>To install and configure OTP Manager, follow the steps outlined in the <strong>OTP Manager section<\/strong>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-scenario-2-you-don-t-have-a-laptop-computer\">Scenario #2: You don\u2019t have a laptop computer<\/h4>\n\n\n\n<p>This scenario is the most problematic, as it involves using landline phones to validate your identity. Since your default validation method is a landline phone and your only other option is to add another landline phone at another location, you will have to use both phones during the procedure:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The default method to log into your Microsoft portal to add the new phone.<\/li>\n\n\n\n<li>The new landline phone added to validate the configuration.<\/li>\n<\/ol>\n\n\n\n<p>Once the landline phones have been added to your validation methods, you can use them by following the steps indicated in the section <strong>How can I use another validation method if I am unable to use my default method?<\/strong><\/p>\n<\/div><\/div>\n\n\n\n<p>Official Universit\u00e9 Laval webpage (in French only): <a href=\"https:\/\/www.ulaval.ca\/cybersecurite\/authentification-multifactorielle\">ulaval.ca\/cybersecurite\/authentification-multifactorielle<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>To help protect your account, multifactor authentication (MFA) is mandatory to access the various systems at Universit\u00e9 Laval. MFA makes it possible to validate an individual\u2019s identity during the authentication process on a ULaval system. The purpose of this is to provide increased security for the account and computer systems. MFA is required in the [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":7933,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"featured_image_focal_point":[],"footnotes":""},"class_list":["post-8031","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<title>Multifactor Authentication - FSA - Universit\u00e9 Laval<\/title>\r\n<meta name=\"description\" content=\"See how to activate and manage multi-factor authentication, allowing you to access the majority of FSA ULaval&#039;s tech tools.\" \/>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.fsa.ulaval.ca\/en\/faculty\/services\/techno\/how-tos-tips\/multifactor-authentication\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta 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