Midi de la recherche SIO avec Leona Chandra Kruse

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Le Département de systèmes d’information organisationnels vous invite à une présentation de la professeure Leona Chandra Kruse sur sa recherche Involuntary openness in digital platform ecosystem under regulatory intervention. Une boîte à lunch sera offerte gratuitement aux personnes présentes.

La présentation se déroulera en anglais.

Résumé

Traditional industries such as the banking sector are shifting toward partnerships under the enactment of the Payment Services Directive 2 (PSD2), which compels incumbent banks to give Fintech firms data access. While prior work is rich in insights on the internal governance of platform ecosystems, it does not directly explain this phenomenon. This paper draws on interviews with senior executives from major actors in Sweden’s open banking ecosystem to examine how regulatory intervention for access and participation influences platform relationships. We introduce the concept of involuntary openness—a partnership characteristic in which platform owners are compelled by regulatory intervention to grant complementors access and participation, rather than doing so out of strategic intent. We show how regulatory intervention for access and participation operates as an external governance mechanism, reshaping platform ecosystems that prior research has mainly understood through internal governance by platform owners. Involuntary openness challenges prevailing assumptions that openness is a voluntary strategic choice and shows how regulatory intervention can reconfigure power distribution and coopetition between platform owners and complementors. We also identify strategies that help platform owners, complementors, and partners navigate the opportunities and constraints created by regulatory interventions. In doing so, we contribute to the literature on digital platform, governance, openness, and coopetition, and we highlight the often-overlooked role of complementors in these dynamics.