Nura
Jabagi
Assistant Professor
Responsable de l’axe Organisation, société et innovation à l’ère du numérique au Centre de recherche en technologies de l’information et affaires (CeRTIA).
Department of Management Information Systems
FSA ULaval
Pavillon J.-A.-De Sève
Local 1180
Fields of Interest and Research
- Management information systems
Théorie sociotechnique, Business IT alignment - Industrial and organizational psychology
Impacts de la technologie sur les travailleurs - Social impacts of artificial intelligence
L'avenir du travail, Gestion algorithmique - Communications and networks technologies, n.e.c.
Darkside of SNS, Technostress
Education
- Doctor of Philosophy, Organizational Information Systems (Ph. D.), Concordia University
- Maîtrise en administration, marketing et technologies de l'information (MBA), Concordia University
- Diplôme d'études supérieures en gestion, marketing (Oth), McGill University
- Baccalauréat en écononomie avec honneurs, Queen's University
Publications
Articles
- Jabagi, N., Jewer, J., Riedinger, C., Croteau, A.-M., & Marsan, J. (2026). AI-Intensified Governance: Preparing Corporate Boards for the Future of Oversight. Communications of the AIS, 58(1). https://aisel.aisnet.org/cais/vol58/iss1/87/
- Cheikh-Ammar, M., & Jabagi, N. (2025). LinkedIn's dilemma: Navigating stress and well-being on professional networking platforms. Internet Research, 35(7), 71-90. DOI : 10.1108/INTR-08-2024-1292
- Jabagi, N., & Croteau, A. M. (2025). L’intelligence artificielle (IA) : amie ou ennemie de la motivation des étudiants et étudiantes universitaires?. Revue internationale des technologies en pédagogie universitaire, 22(1), 1-20. DOI : 10.18162/ritpu-2025-v22n1-04
- Jabagi, N., Croteau, A. M., Audebrand, L., & Marsan, J. (2025). Do algorithms play fair? Analysing the perceived fairness of HR-decisions made by algorithms and their impacts on gig-workers. International Journal of Human Resource Management, 36(2), 235-274. DOI : 10.1080/09585192.2024.2441448
- Park, A., Jabagi, N., & Kietzmann, J. (2020). The truth about 5G: It’s not (only) about downloading movies faster!. Business Horizons, 64(1), 19-28. DOI : 10.1016/j.bushor.2020.09.009
- Jabagi, N., Park, A., & Kietzmann, J. (2020). The 5G Revolution: Expectations vs. Reality. IT Professional, 22(6), 8-15. DOI : 10.1109/MITP.2020.2972139
- Jabagi, N., Croteau, A., Audebrand, L., & Marsan, J. (2019). Gig-workers’ motivation: thinking beyond carrots and sticks. Journal of Managerial Psychology, 34(4), 192-213. DOI : 10.1108/JMP-06-2018-0255
Chapters in Collective Works
- Jabagi, N., & Dufour, M.-È. (2024). Le travail de plateforme et la gestion algorithmique. In Parent-Rocheleau, X., & et Ollier-Malaterre, A. (Eds.). Le management à l’ère numérique : nouvelles pratiques, réalités et régulations (pp. 137-150). Les Presses de l'Université du Québec. https://www.puq.ca/catalogue/livres/management-ere-numerique-4352.html.
Communications in a Conference with Proceedings
- Jabagi, N. (2026). Towards an understanding of the impacts of hybrid work technologies on racialized and underrepresented people. HICSS Conference, Maui, United States of America.
- Paré, G., Patterson, R., Mosconi, E., Denford, J. S., Jewer, J., & Jabagi, N. (2026). Symposium on university-practice partnerships: Benefits, opportunities and challenges for IS researchers. ASAC, Calgary, Canada.
- Jabagi, N., Ayouby, R., & Croteau, A. M. (2025). Swipe, Like, Repeat: Towards a Fit-based Theory of Implicit Motives in Social Media Addiction. Track: Organizational Systems. Minitrack: Dark Sides of AI and Digital Technologies. Hawaii International Conference on System Sciences (HICSS), Bis Island, Hawaii, United States of America.
- Jewer, J., Jabagi, N., Croteau, A.-M., Marsan, J., & Riedinger, C. (2025). Guiding the future: Boardroom governance in the age of artificial intelligence. AMCIS Conference, Montréal, Canada.
- Jabagi, N., Croteau, A. M., Audebrand, L., & Marsan, J. (2024). Fairness in Algorithmic Management: Bringing Platform-Workers into the Fold. Mini Track: AI and the Future of Work. Hawaii International Conference on System Sciences (HICSS). Nominé pour « Best Paper Award ». Financé par le CRSH : Subvention Insights 948191., Honolulu, Hawaii, United States of America.
- Jabagi, N., Croteau, A. M., Audebrand, L., & Marsan, J. (2024). Fair Dealings with Algorithms? Analyzing the Perceived Procedural Fairness of Managerial Algorithms and their Impacts on Gig-Workers. Mini Track: Crowdsourcing and Digital Workforce in the Gig Economy. Hawaii International Conference on System Sciences (HICSS). Financé par le CRSH : Subvention Insights 948191., Honolulu, Hawaii, United States of America.
- Jabagi, N., & Croteau, A.-M. (2024). Energizing Growth: Choosing the Ideal HCM System for CO7 Technologies. Cases in development stream : IS Division. Congrès de l'Association des Sciences Administratives du Canada, Longueuil, Canada.
- Jabagi, N. (2024). Energizing growth: Choosing the ideal HCM system for CO7 technologies. Cases in development stream : Is division. Congrès de l'Association des Sciences Administratives du Canada, Canada.
- Jabagi, N., Croteau, A.-M., Marsan, J., & Audebrand, L. (2021). Who’s the Boss? Measuring Gig-Workers’ Perceived Algorithmic Autonomy-Support. Track: Sharing Economy, Platforms, and Crowds. Proceedings of International Conference on Information Systems (ICIS) Conference, Association for Information Systems (AIS). Financé par le CRSH : Subvention Insights 948191, Austin, United States of America.
- Jabagi, N., Croteau, A. M., Audebrand, L., & Marsan, J. (2021). Unlocking perceived algorithmic autonomy-support: Scale development and validation. Track: Organizational Systems and Technology – Mini Track: Sociotechnical issues. Actes du congrès du Hawaii International Conference on System Sciences (HICSS). Nominé pour « Best Paper Award ». Financé par le CRSH : Subvention Insights 948191, Grand Wailea, Hawaii, United States of America.
- Jabagi, N., Croteau, A.-M., & Audebrand, L. (2020). Perceived Organizational Support in the Face of Algorithmic Management: A Conceptual Model. Track: Internet and the Digital Economy – Mini Track: Crowdsourcing and Digital Workforce in the Gig Economy. Actes du congrès du Hawaii International Conference on System Sciences (HICSS). Financé par le CRSH :Subvention Insights 94191, Maui, United States of America.
- Jabagi, N., Audebrand, L., Croteau, A.-M., & Marsan, J. (2018). Connecting with gig-workers: an organizational identification perspective. Sous-thème 25: Organizing Work in the Gig Economy: Shifting Responsibilities for LMIs, HRM and Labour Market Institutions. Actes du congrès du European Group of Organization Studies (EGOS) 34th Colloquium, Tallinn, Estonia.
- Jabagi, N., & Croteau, A.-M. (2017). Boon or Bane? Understanding the Varied Impacts of Bring-Your-Own-Device on Work-Life Conflict. Actes du congrès du Administrative Sciences Association of Canada Conference, Montréal, Canada.
- Jabagi, N., Jiang, J., Mclean, D., Chalmeau, S., & Yang, J. (2016). Communicating to Practitioners through IS Research: A Descriptive Review. Actes du congrès du Americas Conference on Information Systems, IS division (Philosophy of IS Track), San Diego, United States of America.
- Jabagi, N., Croteau, A.-M., & Dostaler, I. (2015). Getting on the Same Page: Co-evolutionary Lens Applied to Business-IT Alignment. Actes du congrès d’Administrative Sciences Association of Canada Conference, IS division. Reconnue en tant que : « Paper of Merit »., Halifax, Canada.
Communications in a Conference Without Proceedings
- Jabagi, N. (2020). Summary: Perceived Organizational Support in the Face of Algorithmic Management. Hawaii International Conference on System Sciences (HICSS) Doctoral Student Consortium, Maui, United States of America.
- Jabagi, N., Audebrand, L., Croteau, A. M., & Marsan, J. (2018). Connecting with gig-workers: an organizational identification perspective. 34th EGOS Colloquium, Tallinn, Estonia.
- Jabagi, N., Audebrand, L., Croteau, A.-M., & Marsan, J. (2018). Connecting with Gig-Workers: An Organizational Identification Perspective. Distances in Organizations workshop, McGill University, Montréal, Canada.
- Marsan, J., Croteau, A., Audebrand, L., & Jabagi, N. (2016). Healthcare Service Innovation Based on Information Technology. Présenté au International Conference on Information Systems (ICIS) - SIG Health Workshop, Association for Information Systems (AIS), Dublin, Ireland.
Research Reports
- Fortier, A., Jabagi, N., Khechine, H., & Lasfer, A. (2023). Rapport de revue de littérature: Technologies émergentes du métavers, Rapport commandé par la Ministère de la Cybersécurité et du Numérique (MCN), Université Laval, pp. 1-20.
- Dufour, M.-È., & Jabagi, N. (2021). Revue de littérature : Ressources humaines et gestion du changement. Ministère du Travail, de l'Emploi et de la Solidarité sociale.
Miscellaneous
- Jabagi, N., & Croteau, A.-M. (2025). CO7 Technologies: Information Systems Selection, Ivey Publishing, https://www.iveypublishing.ca/s/product/co7-technologies-information-systems-selection/01tOF000008nSubYAE. Ivey Publishing.