Software
The technological environment at FSA ULaval is compatible with both Windows and Mac OS. However, some software required in certain courses are only available on Windows. Mac users can therefore use the computer labs, collaborate with teammates, or install Windows on their device.
The Office 365 Pro Plus suite is offered for free through an agreement with Microsoft. Other software is are also available at a discounted price by visiting the website of the Direction des technologies de l’information (DTI), in the Logiciels pour les études section (in French only).
Recommendations
Consult the minimum software and hardware requirements necessary for the FSA ULaval technological environment and for the IT support provided by the APTI Help Desk.
Minimum Requirements for the FSA ULaval Technological Environment
IT Support Provided by our APTI Help Desk – Comptoir d’aide APTI (CAA)
Computer
- Supported Operating Systems
The latest updates must be installed:- Windows 11 24H2 and later versions
- MacOS version 14 (Sonoma) and later versions
NOTE – Software applications used in some courses are only available on Windows
- Supported Web Browsers
It is recommended that you install the latest updates of at least two of these web browsers:- Google Chrome
- Microsoft Edge
- Mozilla Firefox
- Safari
- Supported Office Suite
- Microsoft Office 365
Office 365 Pro Plus is available to you free of charge during your studies. For full details, see Office 365 Pro Plus tile
- Microsoft Office 365
- Camera and Headset
- Your computer must be equipped with a camera.
- Use a headset with a microphone, either wired or wireless, for better sound quality.
- Internet Connection
- Your Internet connection must be stable, with a minimum download and upload speed of 10 Mbps. Data usage may vary depending on the course. If possible, choose an unlimited data Internet plan to avoid additional data charges.
- An institutional email address in the format firstname.lastname.##@ulaval.ca was assigned to you upon admission.
- This email address is the only means of communication used by the administrative and teaching staff.
- You must check your institutional email regularly as part of your responsibilities.
- For more information, go to How-Tos & Tips tileand then to UL email exchange tile
Software
Under an agreement entered into between Université Laval and Microsoft, you can obtain Office 365 Pro Plus free of charge. It can be used with Windows, Mac OS, iOS and Android operating systems.
Good to know
- Can be installed and activated on 5 PCs or Mac OS computers, in addition to 5 tablets and 5 smartphones
- Sign in:
- User name: IDUL@ulaval.ca
- Password: PIN
Office 365:
- Full usage rights during your studies and up to 6 months after graduation. After this period, the suite may only be used to view documents.
- An Internet connection is required at least once every 30 days to keep the software activated on the device
OneDrive
- Storage space allocated per student: 25 GB
- Automatic deletion at the start of the 3rd consecutive semester without course enrollment, or at the start of the 5th semester following graduation
Using the Office suite
Offline
- Local installation on the device
- Fully functional
- May be used without an Internet connection (OneDrive unavailable)
- With an Internet connection, may be linked to your private space (OneDrive)
Online
- Acces via the Microsoft Office 365 portal
- Limited functionalities
- Access to your files uploaded to your private space (OneDrive)
Installation
- Uninstall any existing Microsoft Office suites from your device
- Go to the Microsoft Office 365 portal
- Sign in:
- Username: IDUL@ulaval.ca
- Password: PIN
- Validate your identity for MFA
- Click on Apps (in the left-hand column)
- Click on Install apps (in the top right corner) and select Microsoft 365 Apps
- Click on Install Office and follow the installation steps
- On first launch, activate the product using the same credentials as in step 3
- Validate your identity for MFA
Tips
To remain activated on your device, an Internet connection is required every 30 days. If your licence is no longer activated and you are still a student at Unviversité Laval, follow these steps for your operating system.
Windows:
- Open an Office application (Word, Excel or Powerpoint)
- Click on File in the upper left-hand corner
- Click on Account
- On the right, click on Activate product
- Click on Sign in (if that option appears), there may now be an additional step:
- User name: IDUL@ulaval.ca
- Password: PIN
- Validate your identity for MFA
Mac OS X:
- Open an Office application (Word, Excel or Powerpoint)
- Click on File in the upper left-hand corner
- Click on Activate
- Follow the sign in procedure:
- User name: IDUL@ulaval.ca
- Password: PIN
- Validate your identity for MFA
Contact the
tech pros!
APTI Help Desk – Comptoir d’aide APTI (CAA)
418 656-6258
1 844-656-6258 (Canada and United-States toll-free)
Palasis-Prince pavilion, Office 2215
Business Hours
May 4 to July 19, 2026
Monday to Thursday | 8:15 a.m. to 7:00 p.m.
Friday | 8:15 a.m. to 4:00 p.m.
Saturday and Sunday | Closed
July 20 to 30 August, 2026
Monday to Friday| 8:15 a.m. to 4:00 p.m.
Saturday and Sunday | Closed
